Comments for 911 Operator: ' I Don't Give A S**t What Happens To You' »
Posted By TimALoftis 1 year, 6 months ago in NewsAs we first revealed, when Sheila Jones needed help, help never came. That despite repeated calls to Metro Nashville's 911 over a three-hour stretch about an ex-boyfriend who'd assaulted her and was threatening to come back. (via rawstory)
Read Full Story at newschannel5.com »
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BronxBomber1 year, 6 months ago
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That's incredible! That NOBODY came to her rescue, and the reason for that is because the police were involved in some routine traffic stop. What a warped sense of priorities!
Plus, to have a 911 operator call after call from this distraught lady who had an ex bf who wanted to shish-ke-bob her with a knife. After she hung up in frustration to have this jagoff operator to say afterwards: "I really don't give a **** about what happens to you." Is as repulsive as one can get. Don't they actually screen these folks very carefully before they hire them?
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AlphaGnosisComment removed: Hard Banned
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nostalgia1 year, 6 months ago
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Looks like the 911 operator didn't even code the call correctly:
"For example, police say it wasn't coded as a domestic violence incident. So, with other calls coming in, the officer initially assigned the call decided it wasn't his highest priority."
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mark-stevens1 year, 6 months ago
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It's a crap shot. I've called 911 on a dog beating and got six lit up patrol cars in seconds. I called on three kids having their dog kill a cat no response.
My girl friend was illegally arrested by counties and 911 kept telling me she was somewhere where she wasn't for 45 minutes..
The 911 operations are contracted out, the companies pay MacDonald wages and I'm sure they have less training than MacDonalds
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mackiemesserComment removed: Retracted by user2 Replies
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kboy1 year, 6 months ago
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This is what you get when a program is funded with no oversight. The fees for 911 service are added to every telephone bill without clear responsibility as to how they are spent. Too often, the money goes to other uses than the call center. 911 offices are staffed with less than trained people in too many instances. Some are really good. Some are not.
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Lurch1 year, 6 months ago
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Interesting point. Is there a `911 super fund`? I assume that 911 is paid for differently by community, but now that you mention it, I do not know how the money is managed.
Our community is growing, even now. Where is the extra money going?
Phone bills go up and down. Where does the extra money go when there is extra? What happens when/if revenues are short?
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Justice4All1 year, 6 months ago
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I'm not surprised.
A couple years ago I called in a roadside accident in Houston and was told by the 911 operator that I needed to talk to another office so she patched me to another operator. The second operator also told me I had the wrong office and passed me back to the first operator. The first operator insisted that it was outside their jurisdiction and hung up on me.
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jumpmaster1 year, 6 months ago
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I don't know what everyone is upset about. (sarcasm)
The government and the police know what is best for us and with those guardian angels, we do not need to think for ourselves or worry about protecting ourselves. The government has that covered, right?
The caller did part one correctly. She called the police. Part 2 would have been to be armed and ready to shoot the guy who was threatening to kill her.
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Will13131 year, 6 months ago
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not necessary in Florida.. and not real good advise.. because with modern forensics.. they can tell you moved the body and that makes it look like you have something to hide...
i just took a class in justifiable shootings and they stressed NEVER TO DO THAT..
the threshold for deadly force in FLORIDA.. check local laws..is
IMMINENT DANGER OF GREAT BODILY HARM OR DEATH BY FORCIBLE FELONY...
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newbie0420Comment removed: Hard Banned1 Reply
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liberal-with-a-gun1 year, 6 months ago
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yea, I got an email about something like this, an old man calls 911 and says there are some thugs in his backyard stealing from his shed, they respond with, "lock yourself in the house, and we'll be there in a minute" Frustrated the old man waits ten minutes while watching the thugs clean out his shed, calls back and tells them, "no big hurry, I shot them"
One minute later 3 police cars show up guns drawn and catch the thieves. the officers that show up say "thought you reported you shot them" the old man responded "thought you said you'd be here in a minute"
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Will13131 year, 6 months ago
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very well could be.. a gun permit does not make you a cop.. or good samaritan ..
in Florida.. SOMEONE must be in fear of imminent great bodily harm or death... even someone in your house my NOT cross this threshold in a JURY'S EYES... for instance a 60 year old dementia patient walks into your house you outweigh him by 50 lbs.. your 25 years old and in average to good shape you're not going to get a jury to believe he posed a danger to you..
property crimes are not considered a reason for deadly force..
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kbrophy1 year, 6 months ago
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As someone licensed to carry a concealed weapon in the state of Florida, you are incorrect.
Per the "Castle Doctrine," in the state of Florida, you are legally enabled to assume that anyone who forcibly enters or intrudes your home is there to cause great bodily harm or death. You are legally "allowed" to use any manner of force against this person, including deadly force, and have no duty to retreat.
That being said... if I, personally, saw an elderly dementia patient wandering in my house unarmed, my (and I'd imagine the vast majority of people's) first instinct would not be to shoot him. I would most certainly have my weapon drawn, but upon observation of the person, it would be pretty clear that he was not there to do any harm. This is a very different scenario than, say, walking out and finding two suspects rifling through your things and stealing your belongings. In that instance, I would not take the chance of finding out too late that they were also armed.
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kbrophy1 year, 6 months ago
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As someone licensed to carry a concealed weapon in the state of Florida, you are incorrect.
Per the "Castle Doctrine," in the state of Florida, you are legally enabled to assume that anyone who forcibly enters or intrudes your home is there to cause great bodily harm or death. You are legally "allowed" to use any manner of force against this person, including deadly force, and have no duty to retreat.
That being said... if I, personally, saw an elderly dementia patient wandering in my house unarmed, my (and I'd imagine the vast majority of people's) first instinct would not be to shoot him. I would most certainly have my weapon drawn, but upon observation of the person, it would be pretty clear that he was not there to do any harm. This is a very different scenario than, say, walking out and finding two suspects rifling through your things and stealing your belongings. In that instance, I would not take the chance of finding out too late that they were also armed.
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kbrophy1 year, 6 months ago
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As someone licensed to carry a concealed weapon in the state of Florida, you are incorrect.
Per the "Castle Doctrine," in the state of Florida, you are legally enabled to assume that anyone who forcibly enters or intrudes your home is there to cause great bodily harm or death. You are legally "allowed" to use any manner of force against this person, including deadly force, and have no duty to retreat.
That being said... if I, personally, saw an elderly dementia patient wandering in my house unarmed, my (and I'd imagine the vast majority of people's) first instinct would not be to shoot him. I would most certainly have my weapon drawn, but upon observation of the person, it would be pretty clear that he was not there to do any harm. This is a very different scenario than, say, walking out and finding two suspects rifling through your things and stealing your belongings. In that instance, I would not take the chance of finding out too late that they were also armed.
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Will13131 year, 6 months ago
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I also have a concealed carry permit..
and you ARE correct about the castle doctrine... however you must still meet the threshold of
IMMINENT DANGER OF GREAT BODILY HARM OR DEATH BY FORCIBLE FELONY..
before you can use deadly force..
I'd suggest you read John H. Gutmacher,Esq.. book on the subject and take his class..
it could keep you OUT OF JAIL.. many people who THOUGHT they were righteous in shooting someone... have lots of time to think about it because they are IN JAIL...
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kbrophy1 year, 6 months ago
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Florida Statute states that a person is justified in the use of deadly force and does not have a duty to retreat if:
(776.012)
(1) He or she reasonably believes that such force is necessary to prevent imminent death or great bodily harm to himself or herself or another or to prevent the imminent commission of a forcible felony
776.08 Forcible felony.--"Forcible felony" means treason; murder; manslaughter; sexual battery; carjacking; home-invasion robbery; robbery; burglary; arson; kidnapping; aggravated assault; aggravated battery; aggravated stalking; aircraft piracy; unlawful throwing, placing, or discharging of a destructive device or bomb; and any other felony which involves the use or threat of physical force or violence against any individual.
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Will13131 year, 6 months ago
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(1) He or she reasonably believes that such force is necessary to prevent imminent death or great bodily harm to himself or herself or another or to prevent the imminent commission of a forcible felony
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that is EXACTLY WHAT I SAID.. YOU'RE MAKING MY POINT THANK YOU...
you cannot shoot someone just because they break into your house... you may feel justified, but a jury might see things differently...
again thanks for making my point.
"does not have to retreat" does not give a license to kill... without the afore mentioned EMMINENT THREAT
from your prior posting....
This is a very different scenario than, say, walking out and finding two suspects rifling through your things and stealing your belongings. In that instance, I would not take the chance of finding out too late that they were also armed.
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if they aren't you could be in deep do do .. if there are a bunch of liberals on the jury...
do as you wish..
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mark-stevens1 year, 6 months ago
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Using deadly force is a cop, thing like the groom shot twenty times "being that he was black and we thought we saw a gun"
Or the guy asked to show hi ID and was shot 15 times reaching for his wallet "being that he was black and we thought we saw a gun"
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joeblowe1 year, 6 months ago
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This is what would commonly be referred to as a clusterf*ck. An unsupervised trainee, who screwed up, error not caught, supervisor not consulted, untoward comments made into a live mike.
I can just about GUARANTEE you that if EVERYTHING that was said by the operators at a 911 call center (or ANY call center for that matter) was recorded and played back, you would hear PLENTY of seemingly unprofessional remarks. People ALWAYS talk differently when they KNOW someone is listening. Seen the story about the newswoman who said "f*ck" when she THOUGHT the mike was dead? Not at all uncommon.
I will say, in THIS case, the knucklehead working that 911 call SHOULD have been fired on the spot. That's just one more error - it wasn't caught immediately by a supervisor and fixed.
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lvrofwolves1 year, 6 months ago
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I agree, there's so much crap said about others, comments made when they think they are out of ear shot, probably a lot worse then this too. What is disturbing tho is he sounded like he really meant it and it's possible her life could have depended on that call. no doubt about it, regardless if anyone else heard it or not, I would have fired him on the spot.
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walden31 year, 6 months ago
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The same thing has happened a few times in Boston recently.
"911 call taker's mistake delays police response"
http://www.boston.com/news/local/articles/2008/...
The real issue though is that you can't depend on the police.
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BronxBomber1 year, 6 months ago
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"The real issue though is that you can't depend on the police."
Who in they're right mind really does? Let's just arm ourselves and give the perps something to think long, and hard about BEFORE they try to break into your house and to do harm to you, and your loved ones.
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Lurch1 year, 6 months ago
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I used to be anti-gun, pro gun control.
Then I bought a home and got married to a woman from another country who doesn`t fully understand our culture and our danger signs. Oh, yeah, and [trying to keep politics out of this but...] I have not been impressed with our leadership`s handling of Constitutional issues.
At this point, between the safety/security issue and the need to re-establish Constitutional rights, color me anti-gun-control.
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amandasmother1 year, 6 months ago
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that is so true about hiriing civilians to do a police job,a few years ago i was attacked on my front porch by the time i got in the house i was a wreck..the man was pounding on all my windows and doors i called 911 and then waited over 1 hr for them to arrive..needless to say the man left and was never found...i just told the police i would take care of business myself from now on and i have..
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SRRummell1 year, 6 months ago
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Alomost two years ago, my sister called me saying my mom had locked herself in her bedroom and took a bunch of prescription pills. I immediately called 911. I gave the guy all the information, but as soon as I said she was in the adjoining county, not the one I was calling from, he said that it wasn't their jurisdiction and that I would have to call the 911 for service for the county SHE lived in. He didn't even patch me through to another station, he just hung up.
Wha wha WHAT?? How do I call the 911 service for HER county when every time I dial 911 it takes me back to the one for MY county? Finally, I had to forego calling 911 completely, get out my phonebook and look up the number for the city police where she lived. Thankfully when they arrived she had NOT taken a bunch of pills, but lord only knows what would have happened if she had, and it took that long to get help to her.
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Lilyles1 year, 6 months ago
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The guy who said this was at the end of a long line of mistakes. The BIG question is 'Are there enough police in Nashville to cover all the calls?" Sounds like they don't have a sufficient police force. She was not in immediate danger. The guy had left. I live in Florida and we just voted to cut our property taxes because it sounds like a great idea. Guess what gets cut?? Services, like police and fire fighters and school improvements. People need to look deeper into these things. Bet the police force is under financed.
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mark-stevens1 year, 6 months ago
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Depends on regions The Snohomish County Sheriffs are completely out of control always have always will be.
The main sheriff is elected, one was busted for running prostitution, another was found shot to death out in the middle of no where in Mexico.
The deputy sheriff make up the rules as they go along. I had a car impounded by a county cause he wanted the street cleared for a friends wedding. I have had my girl friend arrested by a crank phone call, I've been assaulted on my property.
According to a county council report half of the county sheriff job applicants fail the drug test!!
Washington State Patrol is a class act, even when giving a ticket they act respectful.
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Lurch1 year, 6 months ago
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If you think its just the police...
in my town there was a case of a fireman statutorily raping a 16 IN the fire house. He took photos (child porn), somebody found out and he got investigated.
City Attorney told the fireman to get rid of the evidence. Last I heard, the guy was working elsewhere but not in jail or on trial.
For all the good most of them do...
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ICEONFIRE18781 year, 6 months ago
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On July 3 of 2007 in Columbus, Ohio 4 kids kicked my front door in, grabbedme, took me to the basement, gagged me, tied me up and while one of them held a gun to my head, the others took things out of my home. When they left and I managed to get my feet untied, I ran to a neighbors house and called 911 and told them what happened. They said they were sending help. 45 minutes later I called and asked where they were. The 911 operator told me they dont consider what happened an emergency and as soon as an officer was free he would be there, 1 hour and 10 mintes later one officer showed up. Three weeks before that happened another neighbor's son called 911 when a friend of his that was at his house tried to take the stereo out of his car. 7 police cars and the helicopter responded in 6 minutes. WHAT IS WRONG WITH THIS PICTURE!!!!!
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wvirginia1 year, 6 months ago
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This is a very sad story,this woman could have been killed.I lived in Tennessee and moved recently.The crime rate is very bad.The reason for this happening to this
woman is because they will hire any one off the street.Some of them have no education and can hardly read or write.
Example,while living in Memphis a lot of police officer were never given a back ground check.Some had been on the force for years with criminal records.Some one found this out and department got rid of them.Should not have happened
in the first place.We all shoul have guns.PROTECT YOURSELF
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monty2931 year, 6 months ago
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Sometimes 911 can be a bitch, I was in a car accident, a lady ran a stop side and hit me in my drivers side door. It was a good thing I was in my 77 solid steel trans am, but I still cut my head and was bleeding badly, and the first car there, a wrecker...
And a comment for Will. That doesn't make sense there can be many interpretations, like if I knew somebody was coming over to beat the ****** out of me, but not really break anything or cause some great bodily harm, but it still wouldn't be pleasant, I'd shoot, not fatally. And if someone broke into my house, I'd shoot and not wait to find out if they intended to inflict bodily harm. I'm not too sure, but I live in Texas, and I think its a little more like if they intend to hurt you at all, you're free to defend yourself with any force. My dad, at his house, keeps a .45 with hollow tipped, and a .22. If the house is broken into, the .45, if there is trespassing, the .22, and if they don't leave, the .45. We have never used them.
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celticlady1 year, 6 months ago
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This tragic situation occurs more than many realize. When cities and states do not have clear and concise and agressively monitored screening of applicants to work as 911 operators and dispatchers of any first responder agency-events such as this take place. These jobs are stressful, pressure laden and crucical to public safety. It's possible that the officers dispatched and diverted to a traffic incident were sent there by a dispatcher who lacked the skills to triage properly. There are some professions that never should be compromised by improper training, guidance, accountability and oversight. I worked 36 years in the medical field- the bulk of it in acute care. Yes- there are times when you might have to vent your frustrations or mediate your stress- but ethics and professionalism dictate how you do it. Never at the expense of a victim or patient. Hence the slightly off kilter sense of humor those in first responder jobs develop. I would hope the entire department is investigated.
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Trowgo1 year, 6 months ago
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Thank God this guy got fired, but the first 911 call she made the operator was kind stayed on the line with her and even called her back to check on her. That 911 operator needs to be given the kudos in this article.
But if your not from Nashville, you need to know this department had had more than its share of blunders like this one over the last few years. The director had been in hot water over complaints and she is no longer working there either.
Metro Nashville is working on getting new better people hired and trained, but at the cost of Nashvillians paying for the blunders like the one that has gotten national coverage.
Think about the ones you haven't heard about.
Stayed tuned to
www.Newschannel5.com for more on this and other 911 stories in the upcoming News Channel 5 investagation.
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FIREJEEP1 year, 6 months ago
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WHY DON'T ALL OF YOU WALK A MILE IN THE SHOES OF A 911 OPERATOR BEFORE PASSING JUDGEMENT. I HAVE BEEN A 911 FIRE/POLICE DISPATCHER FOR 10 YEARS NOW AND YOU WOULD NEVER BELIEVE THE AMOUNT OF ****** CALLS DISPATCH CENTERS ACROSS THE COUNTRY RECEIVE ON A DAILY BASIS. YES IT IS UNFORTUNATE THAT THE COMPLAINANT DID NOT GET THE HELP SHE NEEDED AND DESERVED. WITH HAT SAID THE COMMENT THE DISPATCHER MADE WAS NOT DIRECTED AT HER AS SHE HAD ALREADY DISCONNECTED THE LINE. KEEP IN MIND HOW MANY RUDE,DISRESPECTFUL,AND ABUSIVE PEOPLE THAT CALL DEMANDING THE DISPATCHER TO FIX ALL THEIR PROBLEMS RIGHT THEN AND THERE!!! I HAVE MADE PLENTY OF COMMENTS AS HAVE ALL MY CO WORKERS ABOUT THE PROBLEMS PEOPLE CALL IN ABOUT TO HELP REDUCE THE STRESS PLACED ON US EACH AND EVERY DAY BY ******S WHO THINK THE WORLD REVOVLES AROUND THEM.
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FIREJEEP1 year, 6 months ago
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I CAN HANDLE MY JOB JUST FINE. AND 911 USE TO BE USED FOR IMPORTANT AND LIFE THREATENING EMERGENCIES. NOW THE WALKING BRAIN DEAD AND HELPLESS KNOWN AS THE GENERAL PUBLIC ABUSES THE SYSTEM TO CALL AND GET A PHONE NUMBER FOR A PIZZA JOINT OR COMPLAIN ABOUT A DEER IN THEIR BACKYARD EATING FLOWERS. WHEN YOU WORK AS A DISPATCHER AND DEAL WITH THAT KIND OF ****** DROP ME A LINE UNTIL SHUT YOUR ****** MOUTH!!!!!!
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jldmm1 year, 6 months ago
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I live down in southwest Florida and not too long ago we had a big issue with a 911 operator who didn't handle the call about a women who was kidnapped, and the women was found hours later dead. It's sad these people don't take there jobs for what they are "911-(definition=HELP)". Regardless of who you are you wouldn't be calling if you didn't need the help. SHAME on you.
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wytzox11 year, 6 months ago
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This and other stories about the incompetence and indifference of 911 operators in various parts of the country is a good argument for the right of responsible law-abiding citizens to keep guns for their own protection rather than having to rely on making a phone call and waiting for help to arrive.
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sissy061 year, 6 months ago
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this is so sad I had to call 911 when my baby stopped breathing in the middle of the night this was 13 years ago around when it was coming out the stupid lady asked if she could call someone for me I was like WHAT I said someone to help I had to do cpr on my son to save his life without the help of that lady my sons father went and got someone to help thankgod he is fine and a wonderful boy now
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Tanjarina1 year, 6 months ago
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We live in Florida. Yesterday, we found a switchblade in our yard. There is a large gopher hole on the side of our house that we hadnt filled in yet, and whoever was going to break into our house stepped into the gopher hole and as they went down, they lost their knife in the dark. The knife had fingerprints on it, so we called the cops.
They said they wouldnt check the fingerprints to see who had been trying to break in.(But took the knife) My husband asked what recourse we had if they came back. He asked if we had weapons and said "Just don't shoot UNTIL he steps THROUGH your door-once hes in the house youre good." When asked if they are just in the yard if he could shoot them with a paintball gun..the cop said "F*ck him up...light his A$$ on fire..just remember no deadly weapons until they step through your door. The cop even suggested we put the paintballs in the fridge so they hurt more. LOL. We're paintballing tonight. LOL
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Tanjarina1 year, 6 months ago
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Here is another case I recently heard about. "A 6-year-old boy's 911 call for help was thought to be a prank, but the call was real and the boy's mother died, according to WDIV-TV in Detroit.
Robert Turner called 911 to get help for his mother, Sherel Turner, 46, whom he found lying unconscious on the kitchen floor of their Detroit apartment in February, the station reported." Here is the full link:
http://www.wftv.com/family/8529743/detail.html
Again, the 911 operator was NOT fired "due to her length of years in service." Wow....So sad.
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Tanjarina1 year, 6 months ago
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After further research,I found out this operator WAS ultimately fired AND charged, and became the first 911 operator to be charged with and convicted of willful neglect of duty. Of course, she only got a year probation and 15 days community service, but it still sends a message. Link: http://www.usatoday.com/news/nation/2008-01-18-...
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Will13131 year, 6 months ago
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(1) He or she reasonably believes that such force is necessary to prevent imminent death or great bodily harm to himself or herself or another or to prevent the imminent commission of a forcible felony
if you read my statement I SAID EXACTLY THAT.... you cannot just shoot someone JUST BECAUSE THEY ARE IN YOUR HOUSE...
breaking an entering does NOT QUALIFY..
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Tanjarina1 year, 6 months ago
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If you are responding to me, I don't disagree with you. Remember that the person who had intentions of breaking into our house was doing so armed with a switchblade (and who knows what else). I believe the police were taking the fact that we know this person was carrying a weapon into consideration when my husband asked "what action am I ALLOWED BY LAW to take IF HE COMES BACK TONIGHT"?
I understand what you are saying though... I guess it's a decision that has to be made in the heat of the moment.....did this person break into my house for food or to cause me and my children harm. I just wonder why the police officer's (there were two) didn't explain this.
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ratsypatsy1 year, 6 months ago
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Not surprising. Metro has yet to respond to a case with a drug using mother taking her baby with her to continue on the drug path. And stalkers get away with everything in Nashville. The judicial system in Tennessee is a disgrace with judges giving in to corrupt attorneys and men being treated like scum allowed little time to parent their children. God keep us all safe and save our children.
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cation1 year, 6 months ago
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It doesn't do iny good to call 911 in Yucaipa, Ca. My ex is out on bail on a domestic violence charge. I have a restraining order, but he has been stalking me and walking on to the property to check the license plates of visitors. He shot out my mailbox and raided the property to take items. He also switched my utliities into his name. I have pictures of him trying to get into my mailbox and also sitting in front of the property taking pictures and watching. The police just told me "If you didn't know he was there, it wouldn't have bothered you." and "He didn't hurt you did he?" One of them also told me as long as he was on the public road he could be there in front of the house. That is an ABSOULUTE violation of the restraining order. He has to remain 1,000 feet away. I guess in Yucaipa, they want to wait till the creeps kill you.
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AnnaKatherine1 year, 6 months ago
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I am so disgusted, upset, and outraged by this! It is not sbout the one operator who said she didn't give a s**t. what about all the other operators who answered her multiple calls over a 3-hour period?!?! They should all not only be fired, they should be charged with aiding and abetting an attempted murder. Then, there should be a thorough investigation of what looks to be a systemically racist system that is in severe dereliction of duty. Yes, the woman should sue the city of Nashville and whoever else she can. She is lucky to be alive. It was heartbreaking to see her reaction just now on CNN when she heard for the first time that operator saying "I don't give a s**t what happens to you." This is an outrage that no decent citizen or government should allow to stand.
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